Search Onsite Training programmes


Abstracting and summarising with confidence

Information overload affects everyone, which means there is high demand for people who can extract the key facts and opinions from documents rapidly and reproduce them accurately. Abstracting and summarising techniques are essential for current awareness services, desk research, database creation and enquiry answering, as well as for preparing briefings and writing reports.

This programme will benefit a range of staff within your organisation. Choose from a number of modules to create a half or full day's programme that meets your organisation's training needs.

Library and information management

Tim Buckley Owen

Achieving successful business change

This programme will draw on a full range of behavioural and procedural concepts and techniques in a participative and practical way, to equip participants with the necessary skills and tools for effective business change.

Management and personal development

Elisabeth Goodman

Are you finding what you want? Techniques for coping with floorwalking in libraries

This training programme is for library staff who work with service users away from reference desks and other fixed contact points and where self-service points may operate within the library environment. If you are looking for a shorter refresh, People Skills for Roaming is our half-day programme.

Library and information management

Peter Firkin

Cataloguing: principles and practice

The catalogue is central to the functioning of most libraries, but how to catalogue is not always widely understood.  This half-day course is designed to familiarise participants with the basic principles of cataloguing and how to put those principles into practice when constructing a catalogue record.

Cataloguing and classification

Deborah Lee

Coaching as a leadership tool

Whatever level of leadership you are at, coaching may well be a more cost-effective and efficient method of developing your team. It is an ideal tool for helping to change mind-sets, engender enthusiasm and willingness, and develop people to reach their full potential. 

This workshop is interactive with role-playing elements in small groups and to enable participants to get the most from the session, the maximum number of attendees is 12-21 depending on room size. 

Management and personal development

Carol Brooks

Copyright and e-learning

Librarians often provide copyright advice for others within their organisations who wish to copy or share resources. Increasingly organisations are taking advantage of new technologies to deliver teaching and training, such as by using a virtual learning environment (VLE) to share resources and activities with learners. This one-day workshop provides an overview of copyright issues associated with e-learning including using published content, online resources, audio-visual materials and social media.

Copyright and licensing

Jane Secker

Copyright compliance: practical steps to stay within the law

Ensure your organisation’s copying activities are copyright compliant with this one-day programme. The course considers how to pro-actively ensure copyright compliance, as well as setting out what can happen if your organisation is accused of copyright infringement. The programme will include how to determine if your copying has the necessary authorisation; identifying high, medium and low risk activities and how to minimise those risks.

Copyright and licensing

Paul Pedley

Copyright Update

This course provides an overview of the changes to the copyright legislation which have occurred recently. It highlights the areas that are most relevant to library and information professionals and it runs through the copying activities that practitioners can now benefit from which were not available before the law was amended.

Copyright and licensing

Paul Pedley

Customer service

At the core of any library and information service is the way in which it interacts with its customers and users. Members of staff can be required to deal with a wide range of people both in person and over the phone.

Library and information management

Peter Firkin

Cutting edge internet search techniques

Efficient searching of the internet can be invaluable when dealing with enquiries. This course is designed to enable staff to use the internet as effectively as possible.

Research skills

Terry Kendrick